DELIVERY AND PASSING OF RISKS<\/p>\n
Delivery of the Product(s) will take place to the address you indicated in the Order by the deadline communicated with the Shipping Mail, but an exact delivery date cannot be guaranteed.<\/p>\n
Since these are handcrafted products, when not available , delivery time , up to a maximum of 15 working days (Saturdays and Sundays excluded) may be extended<\/p>\n
If the Product(s) has not been delivered to you within 30 days of the Contract or such other date as may be agreed, you will be entitled to cancel the Contract and any monies paid by you will be refunded to you without further delay.<\/p>\n
Ownership and risk in the Product(s) pass to you upon delivery.<\/p>\n
DAMAGED OR DEFECTIVE PRODUCT(S)<\/p>\n
Upon delivery you are required to inspect the Product(s) for defects or damage. If you find any defects or damage, you should report it as soon as possible to our email address info@aqvaandco.it and we will arrange for its return at no charge to you. however available information Should it be determined that the damage to the Product(s) occurred prior to delivery, or that the defect was not due to your fault or use, we will repair or replace it or refund in full the price paid by you, including any shipping charges, provided that the damage did not result from wearing or using the Product(s). If you prefer repair or replacement of the Product(s), please contact us at info@aqvaandco.it and we will arrange for replacement of the item at no additional charge where this is reasonably possible. In addition, we will reimburse you for the costs incurred in returning the item.<\/p>\n
In case of lack of conformity of the Products pursuant to Article 129 of the Consumer Code, the statutory warranties set forth in Articles 129 et seq. of the Consumer Code shall apply. You have the right to restore, without charge, the conformity of the goods by repair or replacement. If you are unable to pursue the above remedies, you are entitled to an appropriate reduction in the price of the products, or termination of the contract. These rights shall be deemed waived if any lack of conformity is not notified within two months from the date on which the same was discovered. Our liability extends to the discovery of any conformity defects within two years after delivery of the products. In any case, the right to bring an action to establish any lack of conformity, where not maliciously concealed by us, shall automatically cease twenty-six months after delivery of the products.<\/p>\n
YOUR RIGHT OF WITHDRAWAL<\/p>\n
Subject to the terms and conditions detailed herein, if you are a consumer (i.e., you are not purchasing, in whole or in part, for purposes pertaining to your trade, business, craft or profession), pursuant to Article 52 of the Consumer Code you have the right, in addition to your other rights, to withdraw from this Agreement without cause and to receive a refund of the price paid including any shipping charges (any shipping charges incurred by Tiffany will not be refunded).<\/p>\n
PRODUCTS THAT CANNOT BE RETURNED<\/p>\n
Products may not be returned in the cases referred to in Article 59 of the Consumer Code, such as for the purchase of specially personalized, engraved or individualized products; for the delivery of sealed items that are not returnable for sanitary or hygienic reasons whose seals have been removed after delivery, etc.<\/p>\n
GIFTS<\/p>\n
Gift recipients are entitled to replacement merchandise but not to a refund unless requested by the person who placed the order. To request a product exchange or to request that a refund be made to the buyer, please send an email to info@aqvaandco.it .<\/p>\n
PERIOD WITHIN WHICH TO EXERCISE THE RIGHT OF WITHDRAWAL<\/p>\n
You have the right to withdraw from the Contract at any time before the Order is delivered to you and up to 30 days after that date, beginning on the day you purchase your Order (the “Cooling-Off Period”).<\/p>\n
NOTICE OF TERMINATION<\/p>\n
To exercise the right of withdrawal, you are required to give unequivocal notice, preferably in writing:<\/p>\n
-to Aqva&Co S.R.L , Via Roma no. 24, 90046 Monreale (Pa) , Italy;<\/p>\n
-via email to info@aqvaandco.it (stating your name, address and order reference number).<\/p>\n
TIMING AND INSTRUCTIONS FOR RETURNS<\/p>\n
If you decide to withdraw from the Contract,the products must be returned within 30 days from the date of purchase or within 14 days of notification of withdrawal, in the same condition in which you received them. If you do not return the product(s) within the above time frame, we reserve the right to collect the goods from you at your expense.<\/p>\n
You are required to observe due diligence in the care of the Product(s) in your possession. In the event of default, we reserve the right to deduct the cost of any deterioration of the Product(s), up to the amount of the price, from the amount to which you would otherwise be entitled as a refund.<\/p>\n
We recommend that you ensure that the Product(s) are properly insured for transportation.<\/p>\n
Please contact us at info@aqvaandco.it to inquire about our policies.<\/p>\n
REFUNDS<\/p>\n
If the Product(s) are returned in accordance with the terms stated, we will refund you the full price of the Product(s) (subject to any deductions due to use and damage to the Product) as well as any standard shipping charges paid.<\/p>\n
Refund will be made within 14 days from, respectively:<\/p>\n
-if the Goods have not been delivered to the shipping address you provided, within 30 days after the conclusion of the Contract; or -from the sending of our confirmation by email that your Order has been cancelled; or -if the Goods have been delivered to you, from the day we receive the Goods returned by you or, if earlier, from the day proof is provided that you have returned the Goods.<\/p>\n","protected":false},"excerpt":{"rendered":"
DELIVERY AND PASSING OF RISKS Delivery of the Product(s) will take place to the address you indicated in the Order by the deadline communicated with the Shipping Mail, but an exact delivery date cannot be guaranteed. Since these are handcrafted products, when not available , delivery time , up to a maximum of 15 working […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-8227","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/posts\/8227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/comments?post=8227"}],"version-history":[{"count":1,"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/posts\/8227\/revisions"}],"predecessor-version":[{"id":8228,"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/posts\/8227\/revisions\/8228"}],"wp:attachment":[{"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/media?parent=8227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/categories?post=8227"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aqvaandcoshop.it\/en\/wp-json\/wp\/v2\/tags?post=8227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}